8 Tips On Providing Great Customer Service For Ecommerce

In this post, I will be sharing 8 tips to providing great customer service for your ecommerce store. This post is intended for retailers of all sizes who want their customers to experience a higher level of satisfaction with their purchases.

If you are a professional website marketer, then you have probably heard of the "Rule of Two". This rule states that a customer will leave your business if you let them experience more than one poor experience with you in any two-week period.

The thinking behind this rule is simple: No one wants to deal with a company that consistently doesn't deliver on their promises, or who treats their customers like potential enemies.

With this in mind, it's important to make sure that you are thinking about your customers every step of the way! Here is my list of 8 best tips to provide great customer service for your ecommerce store.

1. Find And Hire Awesome...